Your Online Booking Questions, Answered
These questions are about our online booking process to help you feel confident scheduling your visit.
Yes. When you book online, you’re selecting an actual appointment time from our real-time schedule.
Your appointment is confirmed once you complete the booking.
Clearwave is our secure online check-in system that verifies your information, insurance, and visit
details before your appointment.
We only use your information to confirm your appointment and provide your care. Your details are kept
secure and protected in our HIPAA-compliant system.
Telehealth visits are available for many services. If a service requires an in-office appointment,
you’ll be notified during booking.
This allows us to verify your coverage, confirm eligibility, and ensure accurate visit preparation
before you arrive.
Yes. Once scheduled, your appointment is confirmed. If anything changes, our team will contact you
directly.
If you're not comfortable submitting your information online, that's completely okay. You can always
call us directly at (877) 883-7264.
You can reschedule or cancel directly through our online booking portal powered by Clearwave, or call
any FPA clinic for assistance.